Hosting Features

Bullet-Proof Security. Built in. 

DDoS Protection

Intelligent Antivirus

Antivirus – Our antivirus detects and blocks viruses, malware, spyware, redirects and symlinks in real-time with unbeatable accuracy.

Auto-Clean Technology – Our malware and antivirus protection will ‘cloud repair’ any files which are infected via our ‘analysis cloud’ platform. Files are automatically cleaned, and replaced to avoid outages and downtime caused by malware.

Intrusion Prevention

Firewall – Our firewall has been designed to automatically identify and block all network, application and protocol layer attacks launched at websites and applications hosted on our platform.

CMS Brute Force Protection – Our intelligent security suite protects from large scale brute force attacks from taking down your site. An essential security feature that monitors and controls distributed attacks before they affect you.

ModSecurity – Industry leading ModSecurity rules by ‘Malware Expert’ have been expertly carved to provide intelligent, real-time protection from application layer attacks against your sites. ModSecurity helps protect your site from SQL injections, XSS, local and remote include attacks, upload vulnerabilities and more.

WordPress and CMS Vulnerability Patches

Protect your WordPress, Joomla and Drupal website from attacks and vulnerabilities automatically, without the need for 3rd party plugins or addons.

Daily Backups with Snapshot Capability

Free Daily Backups

We backup all of your accounts every day, with a 30 days retention period.

Powered by JetBackup

JetApps has rapidly become the industry leading backup and recovery solution for cPanel, giving you complete control of your backups and restores without the need to contact support.

Off-Site Storage

All of our backups are stored on enterprise grade hardware, outside of the our main London DC for total peace of mind. We currently retain around 12.5m recovery points, spanning over 1PB (petabyte).

Snapshot Backups

Whilst we backup your accounts automatically, you also have the ability to create ‘point in time’ backups called ‘Snapshots’. This is ideal if you are going to be running a large update / upgrade to your PHP application, and want to ensure a recent restore point is available in the event of a disaster.

Granular Recovery

Deleted a particular file by mistake? Our backup solution gives you granular control over the recovery process, allowing you to restore individual files, databases, emails or even DNS records – you’re in control.

Full 256bit SSL Certificates. Free.

Automatic Installation with AutoSSL

AutoSSL attempts to automatically install an SSL certificate for each and every domain you add to your cPanel.

Full Domain Validated SSLs

All of the SSL certificates which are installed free of charge on our servers are fully valid 256bit encrypted offering identical encryption as ‘paid’ certificates.

Wildcard Support

Install a single SSL to cover all subdomains, without the need to issue a new certificate each time a subdomain is added to your cPanel.

Powered by LetsEncrypt

LetsEncrypt is the worlds leading open certificate authority, securing over 3,000,000 domains worldwide.

Simple Redirection

Redirect your visitors from https to https using our intuitive interface instead of adding redirects to your .htaccess file

Application Staging in a few clicks.

WordPress Staging Platform

Our hosting infrastructure has been designed with WordPress in mind. Create ‘staging’ replicas of your website to make changes – once you are ready to go-live, simply click ‘Push to Live’ to replicate the contents to your main domain.

Clone WordPress Installations

Create complete clones of your WordPress sites and applications within a few clicks. Ideal if you want to create ‘template’ installs, which you can use to speed up WordPress development.

Site Preview Domains

Natively, cPanel does not offer any sort of ‘preview’ functionality that is compatible with WordPress. We have created our own ‘Preview Website’ plugin, available from cPanel allowing you to see your site accurately without using your hosts file.

The preview URL is white-labelled, and is therefore ideal for designers and developers who wish to provide clients a link to preview a site before go-live!

Outstanding Support. 24/7/365

Fast Expert Assistance

Our technical support team are on hand when you need them!

Website Connect has a fantastic reputation in terms of providing fast, high-quality support resolutions with a 99.3% satisfaction rating from close to 2000 support tickets,

Emergency Response

Our front-line support staff have access to an emergency response facility, which immediately deploys a senior engineer to investigate an issue. This ensures that we maintain our SLA’s month in, month out on one of the UK’s most trusted hosting infrastructures.

Application Installation. Simplified.

One-Click Scripts powered by Softaculous

Softaculous is the leading Auto Installer for cPanel, with more than 450 scripts.

WordPress Tools

Softaculous provides some incredible features for WordPress developers and designers, such as…

• Site Staging
• Site Cloning
• Plugin Management
• Theme Management
• One-Click Login
• Multi-Site Management
• Plus many more!

IMAP and POP3 Mail. Redefined.

MailChannels – No more blacklist problems!

Included completely free with your account, all of your emails are relayed via the outstanding MailChannels SMTP service. Read more here. This eliminates the common ‘blacklist’ issue, whereby emails get delivered to SPAM without the cost of a dedicated IP address.

Unlimited Mailboxes

Create an unlimited number of mailboxes in your account

Connectivity

Full SSL capabilities through IMAP, POP and SMTP. Connect to your mailboxes through any device with one-click setup and auto-discovery.

Webmail Access

Manage your mail on the go, with some of the industries leading webmail interfaces including RoundCube, SquirrelMail and Afterlogic.

Enterprise Grade SPAM Control

We offer SPAM protection through the industry leading ‘MagicSPAM Pro’ software for inbound mail, completely configurable through our cPanel interface.

A unique stack. Designed for Performance.

Powerful Hardware

All of our hosting servers run the latest Supermicro or Dell blades, with a minimum of 128GB DDR4 RAM using the latest Intel Xeon processors.

Litespeed PHP

Apache mod_lsapi is a module based on LiteSpeed Technologies API for PHP. It offers excellent PHP performance, low memory footprint coupled with great security and support for opcode caching. Litespeed PHP has been reguarly benchmarked to be ‘faster than any other way to serve PHP.’

NGINX Reverse Proxy

NGINX (pronounced ‘Engine-X’) is a web server, similar to Apache however its design is entirely based on high-performance, high volume delivery. We use NGINX as a ‘reverse proxy’ in front of mod_lsapi, delivering outstanding site performance.

Configurable Performance

Whilst our stack ‘out of the box’ is incredibly fast, you are also able to ‘fine tune’ your application backend by enabling pure NGINX with PHP-FPM which in many cases can give a fantastic boost to site loading speeds. We have taken care of the complexities by introducing simple, easy to use ‘templates’ which are available through our ‘CloudNS’ plugin in cPanel.

99.9% Uptime. Financially Backed.

Transparent Uptime Reports

Our status page is updated in real-time, providing immediate access to downtime or alerts from one central location.

100% Network Uptime

Our core London Data Centre network consists of the highest quality Tier-1 providers. Including NTT, Telia, GTT, TATA, Cogent and over 400 IX peers ensuring our network remains online 100% of the time.

DDoS Protection

All our servers are protected from up to 1TB of DDoS attacks utilising a combination of Corero’s Smartwall technology and our cloud mitigation facilities.

99.9% Financially Backed Guarantee

Our uptime SLA entitles you to claim a percentage of your service charge in the event of a server-wide outage.

Your Happiness. Guaranteed.

Not Happy?

We want all of our customers to have the best experience possible whilst using our services. However, if for any reason you are not 100% happy with the service provided within the first 30 days, we will provide you with a full refund, no questions asked.

Your satisfaction is the key to our success – if you ever have an issue, definitely reach out to the sales team to discuss your requirements or concerns.

Its our honest view that your satisfaction is our top priority. If we aren’t able to meet those expectations for any reason, we would prefer you be happy with another service provider than for you to feel ‘forced’ to stay! This is why we don’t provide any contracts, ever.